Privacy Policy
Last updated: 10 June 2026 | Algonest | Bangkok, Thailand
Algonest is committed to handling personal information with care. This policy explains what data we collect, why we collect it, how we use it, and what rights you have. It applies to information collected through our website at algonest.sbs and through our enrolment and communications processes.
If you have questions about anything in this policy, contact us at [email protected] before submitting any personal data.
1. Data Controller
Algonest operates the website and manages all enrolment and course data. Our principal address is 88 Thanon Nakhon Sawan, Wat Sommanat, Pom Prap Sattru Phai, Bangkok 10100, Thailand. For data-related matters, contact us at [email protected] or by phone at +66 2 162 4807.
2. Data We Collect
Information you provide directly
- Full name and email address (required when submitting our contact form)
- Phone number (optional, if included in your message)
- The content of messages you send through our enquiry form
- Payment information at the time of enrolment (processed through our payment provider — we do not store card details)
Information collected automatically
- Cookies — see our Cookie Policy for full details
- Standard server logs: IP address, browser type, pages visited, time of visit
- Analytics data if you have consented to analytics cookies
3. Legal Basis for Processing
We process personal data on the following legal grounds under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and, where applicable, international standards:
- Consent — for analytics cookies and marketing communications, where you have opted in
- Contractual necessity — to manage your enrolment and deliver course services
- Legitimate interests — for responding to enquiries and maintaining security of our systems
- Legal obligation — where required by Thai law
4. How We Use Your Data
- To respond to your enquiry and provide information about courses
- To process enrolment and manage course participation
- To send relevant course information, schedule updates, and materials to enrolled participants
- To improve the website and course content based on aggregated, anonymised usage data
- To comply with legal requirements and respond to lawful requests
We do not sell your personal data. We do not use it for advertising outside of information directly related to Algonest courses.
5. Data Sharing
We share your data only in the following circumstances:
- Payment processing — your payment information is handled by our payment provider. We receive confirmation of payment but not your card details.
- Analytics — if you consent to analytics cookies, anonymised data may be processed by a third-party analytics service.
- Legal requirements — if required by Thai law or a lawful order from a government authority.
We do not transfer your personal data to third parties for their own marketing purposes.
6. Data Retention
- Enquiry data: retained for 12 months unless you enrol, in which case it forms part of your enrolment record
- Enrolment and course records: retained for 3 years after the course completion date
- Payment records: retained for the period required by Thai accounting law (generally 5 years)
- Analytics data: retained in anonymised form; raw logs deleted after 90 days
After the relevant retention period, data is deleted or anonymised.
7. Data Security
We use standard technical measures to protect personal data held on our systems, including encrypted connections (HTTPS) for data in transit and access controls for stored data. No system is entirely without risk — we recommend using a strong, unique password for any account and contacting us promptly at [email protected] if you suspect any security issue.
8. Cookies
We use cookies to support basic site functionality and, with your consent, to understand how the site is used. For full details on the cookies used and how to manage them, see our Cookie Policy.
9. Your Rights
Under Thailand's PDPA, you have the following rights regarding your personal data:
- Right to access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data, subject to our legal retention obligations
- Right to restriction — request that we limit how we use your data in certain circumstances
- Right to data portability — request your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests
- Right to withdraw consent — withdraw consent for optional processing (such as analytics cookies) at any time
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you believe your rights have not been respected, you may contact Thailand's Personal Data Protection Committee (PDPC).
10. Children's Data
Our courses are intended for adults (18 years and older). We do not knowingly collect data from anyone under 18. If you believe a person under 18 has submitted data through our website, contact us at [email protected] and we will delete it promptly.
11. Third-Party Links
Our website may include links to external sites (such as documentation for open-source tools). We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any external site you visit.
12. Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed. For significant changes, we will notify enrolled participants by email. Continued use of our site after changes constitutes acceptance of the updated policy.
13. Contact for Privacy Matters
For any question, request, or concern related to your personal data:
- Email: [email protected]
- Phone: +66 2 162 4807
- Address: 88 Thanon Nakhon Sawan, Wat Sommanat, Pom Prap Sattru Phai, Bangkok 10100, Thailand